Kerry-Jane will meet (in-person or online) to gather background, identify strengths, and set collaborative goals.

Everything the adolescent shares is private unless there is an immediate risk of harm. Parents will receive general updates without breaching trust.

Kerry-Jane will track improvements in mood, behaviour, and family interactions, adjusting the plan as needed.

Parents will learn de-escalation techniques, supportive communication styles, and routines that foster emotional safety at home.

When beneficial, family meetings will be held to address conflicts, enhance understanding, and celebrate successes together.

Kerry-Jane will explain what counselling is, what confidentiality means and will ask about school, friends, and get to know you. You will also have a chance to ask anything.

You will decide what to talk about and how fast to move. No topic is off-limits, and silence is okay too.

The office is filled with sensory objects, including a mini punch bag and an oversized bean bag.

You can share fears, mistakes, or hopes—Kerry-Jane’s role is to listen, not to criticise.

What you say stays between us, except if there’s a real safety concern. In that case, Kerry-Jane will always involve you in decisions about who else needs to know.

You set your own targets—whether it’s feeling less anxious, getting along better at home, or excelling in sports—we will work toward them together.